SEPTIC SERVICE QUESTIONS
We recommend you pump your septic tank every two to three years.
We charge $50 per foot down, 2 feet max.
We recommend to pump every two to three years. If your experiencing slow draining or gurgling sounds , you may need an emergency service.
You should be adding a bacterial product into the tank like our CCLS. Shop here.
100 foot is included in the service. An additional hose can be provided for an additional charge.
Any “two-ply” brand is fine. The thicker or “quilted” types do not really break up well and can make the tank thick, unless you keep up with regular maintenance.
No, even when they say septic-safe. Wipes do not break down at all in a tank, and can really cause a thick build-up.
The pipes are important to have access to, but you may cut them down to grade and put a flat cap over them so they are flush with the grass.
The oldest and simplest type on on-site disposal system. A single tank that has openings in the sides and bottom allowing liquids to be absorbed by the surrounding soil.
An on-site sewage disposal system consisting of a septic tank and soil absorption area.
Part of a soil absorption area. A tank that has openings in the sides and bottom allowing liquids to be absorbed by the surrounding soil.
A soil absorption area raised above seasonal high ground water. Generally pvc piping installed horizontal to grade with holes in the bottom allowing liquids to be absorbed by the surrounding soil.
A plumbing device designed to slow and direct the flow of sewage.
A chamber containing a pump that directs the flow of sewage to soil absorption area elevated above seasonal high ground water.
Wastewater that does not contain human waste.
Wastewater that contain humans waste.
No, all systems require maintenance to prevent accumulated solids from clogging the soil absorption area.
Eventually the solids retained in the septic tank will flow to the soil absorption area and clog it.
See products for your home.
Generally the Sate or local Health Department can supply the regulations for on-site disposal systems.
Septic system regulations require separation of the on-site disposal system and the well. However that does not mean contamination is not possible.
You should maintain your septic system at all times. If you have not maintained your system pumping it prior to a home sale will not effect the results of a professional septic system inspection and may raise red flags.
Powdered detergent comes out of solution and collects in the septic tank. Liquid detergents do not present this potential problem.
Get a second opinion for a professional septic system inspection that adheres to the PSMA protocol.
Lush grass and moisture above the area of the septic system indicates a problem with sewage get into and being disposed of in the soil absorption area. Pumping of the septic tank and an inspection of the absorption area are required.
ONLINE PAYMENT QUESTIONS
No, our Pay Portal is 100% free of charge.
Yes, paying your invoices via our internet portal is safe. If you look on your address bar you will see a green lock making it secure for all your transaction needs.
For the most part charges are posted to your account instantly. In the event that a charge does not appear on your credit card statement, please allow 24 hours for processing.
No, it is your decision if you want to leave your credit card information on our system. Simply click or un-click the save card information option.
Our online payment site is open 24/7.
Our billing help desk hours are 9AM-5PM, Monday-Friday. Please allow 24 hours for someone to get back to you.
Yes, you can manage your account, print invoices, e-mail invoices and make a payment.
Make sure that when you submit your credit card you also provide your billing address to where the credit card statement is mailed to. You can call or e-mail the billing help desk at 732-692-2487 or billinghelpdesk@russellreid.com.
If you need a paid receipt please email the billing help desk at billinghelpdesk@russellreid.com and we will get one to you.
PRODUCTS FOR YOUR HOME
Much of what we do every day has a negative effect on the hardworking colony of bacteria inside of our septic tanks, cesspools and other wastewater treatment systems. Household cleaners, soaps and detergents, chemicals and many other products kill the naturally occurring bacteria these systems need to function properly. To heal the damage done by these products, regular doses of the beneficial bacteria in CCLS Bacterial Additive will assist in maintaining a healthy colony to help keep your system functioning properly. When drain problems arise, you can be sure that the natural bacteria in DrainMaster will help break up the clog without disrupting the natural balance inside of your septic tank, cesspool or other wastewater system.
Bacterial products contain hungry bacteria. When fed with organic matter, they go to work to produce enzymes which target the organic material and break it down to make it easier to digest. In addition to helping septic tanks, cesspools and drain lines, bacterial products are effective for any household problem caused by organic matter. In fact, CCLS Bacterial Additive has been used to eliminate odors in garbage cans, diaper pails or pet areas and as a laundry pre-soak to help eat up stains and odors caused by food or other organic matter.
Whatever use you can come up with, you can be sure that these bacterial products are completely safe; non-toxic, non-hazardous, non-corrosive and non-combustible. They will not harm the skin and are safe to use around pets. They are biodegradable, safe for the environment and completely safe to store and use in the home when used according to the directions.
PRODUCTS FOR YOUR BUSINESS
Restaurants and other commercial foodservice facilities usually produce a high volume of grease and organic waste which reduces the time necessary for the material to break down naturally. As a result, the waste material collects and builds up inside of drain lines and grease trap systems. In addition, toxic cleaners and high water temperature reduce the levels of naturally occurring bacteria which are necessary to digest grease, fats, proteins and other organic wastes. The result is a buildup of grease waste that will eventually cause blockages, grease trap overflows and foul odors.
When used in conjunction with regular maintenance service, bacterial additives can help eliminate blockages and overflows which can cost you time, money and even your reputation. With regular use, they will augment the naturally occurring colony of bacteria to assist in breaking down grease waste. These products can also help keep drains clear from buildup and can help control kitchen odors.
The bacterial products offered here are completely safe; non-toxic, non-hazardous, non-corrosive and non-combustible. They are biodegradable, safe for the environment and authorized by the USDA.
