51

Number of Years in Business

5794818

Gallons of Wastewater Removed per Month

227000

Number of Miles Driven per Month

OUR VALUES

Professionalism is our guiding principle. We wade knee-deep, never losing sight of our responsibility to you, to our vendors and to our environment. Our intention is simple: to deliver superior service from the ground up. And we’ll do it at a competitive cost, but not at all costs; we’ll get the waste management project done right, utilizing our full-time environmental compliance team. We keep it clean – our equipment, our environment and our reputation.

We hold your hesitations to heart, which is why we are transparent in every element of our process, from daily work orders to electronic invoices – it’s all documented in dedication to you. But our quest for trust goes beyond transparency, and into empathy. We hear you, and we’re here for you – whether in high demand or low, quicksand or snow.

In our line of business, our clients hold a lot of weight – and we’re not just talking wastewater. Our goal is to alleviate that weight through a collaborative and timely waste management process personalized to your needs. But process isn’t all we promise: we’re here for urgent undertakings, epic emergencies and last-minute magic. In an industry where navigation is key, we’ve learned how to go the fastest route possible. Together, we’ll hit the ground running.

To us, superior service means the success of your business. And where there’s success, there’s sustainability. Our priority is not to get the project done – that’s just a happy byproduct – but to equip you with the knowledge to prepare for similar scenarios in the future. Our goal is to set you up to succeed, and our intention is to be the last waste management partner you’ll need.

READ WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR SERVICE

READ WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR SERVICE

READ WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR SERVICE

READ WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR SERVICE

LEAVE A REVIEW
2018-04-02
     
The Customer Service representative/scheduler, Brad, and Ken, the Service Technician who performed the service at our property we’re both informative, efficient and very friendly.
Art Vida
2018-03-22
     
Very courteous. Thank you.
Jen Noll
2018-01-29
     
Great service at a reasonable price! No hassle and great communication!
Giovanni Balistreri
2018-01-29
     
GREAT JOB!!!
Debbie Fincher
2018-01-18
     
Very good service.
Thomas Leeson
2018-01-18
     
Excellent company, great service. Winter and frigid temperatures didn’t stop them. Highly recommend.
Selvi Karuppaswamy
2018-01-16
     
I called and spoke with Jim who was extremely knowledgeable and professional. Thank you very much!!!
Theresa Bachman
2018-01-15
     
Excellent and prompt service from a company whose business requires the same.
Richard Mazzariello
2017-12-30
     
Definitely recommend
Leslie Blohm
2017-12-24
     
Neat, clean, and prompt. I’ve had many less than satisfactory experiences with other companies in the past.
Russ Bohlin
2017-12-11
     
Businesses should carry their own li
Mary Licetti Colagreco
2017-11-30
     
Technician was helpful & knowledgeable however timing not flexible.
Joe P
2017-11-30
     
Professional on all levels. I recommend them family and friends. Thanks for the great job.
Wayne Beam
2017-11-30
     
Prompt, professional and courteous.
FRED COMPTON
2017-11-30
     
Our serviceman was polite, on time and quick. We are happy with their services.
Julie Darnall
2017-11-30
     
I use this company to pump my septic every few years, and they are always friendly and personable, efficient and reasonable.
Barbara Burke
2017-11-30
     
Excellent service. They are always on time and work with great care.
Luis Ducharne
2017-11-30
     
On time & explained issue found in inspection.
Stephen F
2017-11-30
     
He was extremely knowledgeable and accommodating. He explained everything very well, and completed the job very quickly.
Deborah Russo
2017-11-07
     
Very honest,l and professional. I would recommend them!!
Janice Jones
2017-10-30
     
Great job! The representative was courteous and professional.
George Magliaro
2017-10-30
     
An excellent job.
Richard Lincoln
2017-10-30
     
Professional and pleasant service from start to finish. An appt. was scheduled very quickly and the technician came on time.
Barbara Roweldtc
2017-10-10
     
Awesome service. Brad was amazing .Very prompt and helped me . Truely a great customer service experience
Jennifer Caroccia- Scranton
2017-10-07
     
Scheduling was courteous, efficient, and patient when I had to reschedule! Drivers were prompt and professional.
Amy Barraco
2017-09-27
     
Your driver/septic pumper was very professional and told me the condition of my septic system and what/what not to put in a septic system.
Carolyn McCloskey
2017-09-26
     
The crew that came out was very knowledgeable and explained the process to us. All our questions or concerns were thoroughly answered.
Gerry Trent Shubert
2017-09-04
     
The driver/ technician is prompt, courteous, and knowledgeable. He makes sure the area is clean and neat when completed.
Bruce Teeling
2017-08-09
     
Excellent service... described the process in detail, explained what could be done in the future to ensure a healthy septic system...
Christopher Kisatsky
2017-07-08
     
Statewide Restoration has had a wonderful working relationship with them for many years.
Jonathan Regen
2017-06-30
     
Their service man was friendly, and knew his stuff about sewer pumping.Reasonable price, and fast service.
William Worth
2017-06-30
     
Very professional service. Thank you!
Claudia Dustin
2017-06-30
     
They were very courteous when I made my appointment. They came when they said they would and did a good job.
Daniel Crespo
2017-06-30
     
Driver was courteous and friendly. He explained everything clearly.
Adrena Jiggetts
2017-06-30
     
Very Knowledgeable, Professional Staff. Russell Reid has the ability to adapt to any circumstance thrown at them.
Scott Mannerberg
2017-06-30
     
very helpful with questions. friendly and professional staff
Rick Fitch
2017-06-30
     
Once again your service person was excellent, friendly and knowledgeable. Have been using you for 30 years. Keep up the good work.
Eileen Stokes
2017-06-30
     
Outstanding customer service, professional and extremely reliable. I would recommended to anyone without any hesitation!
Emily Rumble
2017-06-30
     
They have always been prompt, professional and good pricing. To me that equates to a "good value".
Jim Guerin
2017-06-30
     
I've shipped run millions of gallons of water with Russel Reid every year and the service, quality of their equipment, and paperwork is second to none.
Paul Degiulio
2017-06-30
     
VERY clean and courteous! Victor was awesome explaining best maintenance practices and highly thorough. Highly recommended.
Scott Reyes
2017-06-30
     
The info was a nice touch
Stephen Pronko - IPO-C
2017-06-08
     
Our driver was the best . We have a long winding steep driveway and it was no problem ........considering he had to back up !
Bob Paans
2017-06-01
     
I am most impressed with their responsiveness and attention to detail. Great for residential and industrial. Highly recommend.
Andrew Z. Marinelli
2017-05-30
     
Once again your service person was excellent, friendly and knowledgeable. Have been using you for 30 years. Keep up the good work.
Eileen Grieve Stokes
2017-02-06
     
great service, professional, spent a lot of time with me on the phone helping to figure out what we needed and did not try sell us---actually suggested that we wait as it was not necessary to do maintenance yet.
Jesse Neuman
2014-10-23
     
I scheduled for a cleaning service for my septic system. I called them and they told me around 11 - 12.30. I cancelled the appointment.
Rajesh Ram
2014-09-05
     
You all can kiss my ass!
Rob Perez
2013-08-14
     
"The Mr. John and Russell Reid companies show their support to the programs that benefit those in need of help in our surrounding communities by holding an annual raffle" Charity begins at home, how about showing support for your employees instead of trying to save a few bucks and try to prevent someone from utilize their insurance to receive life saving medical care.
Byron Johnston
2013-08-13
     
I hope this company goes out of business over what they did!!
Amanda Tate